Level 2 Optical Support
The WCSM qualification in optical support is designed for staff working within optics who do not have a registerable qualification with the General Optical Council, whether you work in retail optics, manufacturing, sales or technical support. There are three mandatory units, plus optional units for you to choose from. You can choose optional units that are most applicable to your own role. Each optional unit is detailed below and includes a recommendation as to which role it would best suit. The Level 2 Optical Support qualification is the same level as a GCSE.
The course is aimed at anyone working within optics. It is an entry level qualification, so equivalent to a GCSE. It is ideal for school leavers, those that have not studied for a significant length of time and those that need a gentle introduction into the world of learning.
This is a distance learning programme which is suitable for all optical support staff. The precise format time and cost will depend on the units you choose and if there is a practical element or not.
The learning outcomes
You can study just one unit, but this is not large enough to be considered equivalent in size to a GCSE. However you can add on more units and work towards a certificate or diploma. You will need to gain at least 26 credits for as Level 2 certificate. If you achieve 37 or more credits then you will be awarded a diploma which is equivalent to five GCSEs.
For an information pack with details of the next intake, fees, deadline and an application form for this or any of our courses please contact the courses team at ABDO College by telephone, fax, email, post or via the ABDO College website.
UNIT 1: ROLES AND RESPONSIBILITIES IN OPTICS (7 Credits)
The aim of this unit is to help the learner to understand the roles and responsibilities of staff within the optical profession, including how to communicate and deal with patients and patients’ entitlements and the procedures required within the health service. It also gives clear guidance on the limits of responsibilitities of all staff and the requirements for contractors working under the GOS contract. It therefore gives all within the profession an insight into the roles across all disciplines and also who does what and how and why. It outlines the role of the representative bodies and the GOC.
UNIT 2: COMMUNICATION IN OPTICS (6 Credits)
The aim of this unit is for the learner to know how to provide customer service within optics and the skills required for effective communication. It will include communication across all professional disciplines and between supplier, practices and patients. It includes customer service and how good communication can improve all working relationships.
UNIT 3: THE EYE AND AMETROPIA (8 Credits)
The aim of this unit is for the learner to understand the basic anatomy, function and pathology of the eye and the common eye conditions including myopia, hypermetropia, astigmatism, presbyopia as well as binocular vision and visual fields. The learner will understand optical prescriptions and transposition and gain a basic understanding of cataracts, glaucoma, diabetes and their treatment and the advantages and disadvantages of the treatment. This unit will therefore give the learner all the underpinning knowledge required when working within any environment within the optical profession.
A minimum of one unit needs to be selected
THE PROVISION OF SPECTACLE LENSES IN OPTICS (8 Credits)
The aim of this unit is for the learner to gain an understanding of the optics of lenses and their design and form including the significance of optical centres, decentration, prisms and their application, and the types and uses of special and safety lenses, coatings and tints. This unit is strongly recommended for anyone working in practice who dispenses, or in a lab. It would be useful for any memberof staff working within customer services within a lens manufacturing situation or as a representative for a lens company.
THE PROVISION OF SPECTACLE FRAMES IN OPTICS (7 Credits)
The aim of this unit is for the learner to understand the components of a spectacle frame, the materials used in construction and manufacture, the standard measurements of a frame and how to assist patients in choosing suitable frames to match their facial shape and features. This unit is strongly recommended for anyone working in practice who dispenses, or those working in a laboratory. It would be useful for any member of staff working within customer services within a frame manufacturing situation or as a representative for a frame company.
THE PROVISION OF CONTACT LENSES IN OPTICS (7 Credits)
The aim of this unit is for the learner to understand the different types and wearing modalities of contact lenses, their advantages and disadvantages, the general principles of fitting and lens care, and the importance of good record keeping, customer hygiene and aftercare visits. This unit is strongly recommended for anyone working in practice who deals with contact lens queries. It would be useful for any member of staff working within customer services within a contact lens manufacturing situation or as a representative for a contact lens company.
SUPPORTING THE PROVISION OF OPTICAL SCREENING (6 Credits)
The aim of this unit is for the learner to be able to understand the purpose and be able to use a wide range of screening equipment that would be used in practice. It also covers the conditions that are screened for in practice and the diagnosis, treatment and ongoing care for these conditions. It covers the restrictions on the screening function as it is a delegated function by the optometrist. This unit is strongly recommended for anyone working in practice or hospital that has any involvement in the screening process. It would be useful for any member of staff working within practice and for representatives of equipment manufacturers or suppliers.
REPAIRING SPECTACLES (5 Credits)
The aim of this unit is for the learner to understand the processes involved in the adjustment and repair of spectacles and be able to adjust and repair spectacles. This unit would be useful for any member of staff working within practice and manufacturing.